ShoreTel Unified Communications Platform core software delivers the tools that form your business communication system, including voice routing, automated attendant, advanced telephony features, unified messaging, call accounting and reporting, and powerful workgroup routing capabilities. Standard with every installation, these essential communication capabilities are fully integrated and ready to use from a variety of intuitive interfacesâ€”from the IP phone to ShoreTel Communicator. Intelligence is distributed over a unique and modular architecture so IT staff can manage the system from anywhere on the network. The built-in administration software, ShoreTel Director, offers complete visibility into the system, which looks and behaves like a single, unified platform, and scales and grows with plug-and-play simplicity across as many sites, or countries, as needed. ShoreTel provides customers the choice to pick the implementation model that best suits their needs, offering ultimate flexibility via “”mix-and-match”” deployment options across our modular platform architecture. Customers can deploy our core software on ShoreTel purpose-built, solid-state appliances, or virtually on industry-standard servers, or combine both ShoreTel hardware and virtualized applications for “”mix-and-match”” delivery within the same system.
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