"We understand that solving communications problems isn't your business it's ours."

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  • 24/7 Support
  • Remote Assistance
  • Remote Backup
  • Full Access to shoretel technical support
  • Online ticket access


Enterprise Support

ShoreTel's complete post-implementation support package provides support directly from ShoreTel and includes telephone technical support, software updates, 3 hardware replacement options, Web-based Administrator training, Web-based end user training, as well as access to on-line support resources and tools. Read More

 

 

Partner Support

This support package is available exclusively from your ShoreTel Channel Partner . This provides for local hands-on support from your partner, while relying on ShoreTel to provides backup and escalation resources to ensure a consistently high level of customer satisfaction. Read More

 


QOS / Network Assessment: By testing your data network's ability to successfully support IP telephony traffic and discovering potential performance problems before your system is installed, Read More.
Guides / Tutorials: User Guides are intented to help End Users to better understand the basics of operating their equipment. For More in-depth guides such as Installation, Administration, and Maintenance, sign-in to the secure Support Website .
Shoretel CBT Training : Shoretel online CBT offers a in depth training solution for new employees or a simple refresher to using your call manager and ip phones. Shoretel Training

 

Support Department:

+1 866-509-VOIP Freephone:
+1 952-278-2400 Telephone:
+1 952-278-2401Service:
+1 952-278-2399FAX:
+1 952-278-2388Dial Tone:
+1 952-278-2388Ecomm:
E-mail: Support@DennisonTech.com